Booking conditions
Why book from our site
We guarantee the best rates and the best offers.
Payment:
• if you book online, you pay directly at the hotel
• unless it is a condition of the offer (e.g. prepaid offers with no reimbursement), your credit card will not be charged but only used to guarantee your reservation.
Privacy Policy:
We care about your privacy and guarantee that your personal data will be used exclusively for the booking.
Safe transaction:
Our online booking systems use top safety protocols to manage your credit card details.
Booking confirmation by e-mail
You will receive an e-mail with confirmation of your booking.
Cancellation of the booking:
To cancel the booking, please contact us via e-mail or by telephone.
Reservations can only be cancelled within the deadline set out in the cancellation policy for the particular rate.
Free cancellation:
• it is important to read the terms and conditions for cancelling the booking without a penalty
• there are some rates and offers that are subject to advance payment and cannot be reimbursed.
Pets:
Small pets are allowed. May be subject to an additional charge.
