Booking conditions

Why book from our site

We guarantee the best rates and the best offers.

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Payment:

• if you book online, you pay directly at the hotel
• unless it is a condition of the offer (e.g. prepaid offers with no reimbursement), your credit card will not be charged but only used to guarantee your reservation.

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Privacy Policy:

We care about your privacy and guarantee that your personal data will be used exclusively for the booking.

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Safe Transaction:

Our online booking systems use top safety protocols to manage your credit card details.

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Booking confirmation by e-mail

You will receive an e-mail with confirmation of your booking.

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Cancellation of the booking:

To cancel the booking, please contact us via e-mail or by telephone.
Reservations can only be cancelled within the deadline set out in the cancellation policy for the particular rate.

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Free cancellation:

• it is important to read the terms and conditions for cancelling the booking without a penalty
• there are some rates and offers that are subject to advance payment and cannot be reimbursed.

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Pets:

Small pets are allowed. May be subject to an additional charge.

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